01
Booking support
Need help choosing a stay, reviewing reservation details, or understanding what happens before confirmation? Our guest support team can guide you.
Contact Top Rated Hotels
Clear answers before, during, and after your stay.
Top Rated Apartment Hotels connects guests with trusted stays across Europe. Whether you are planning a trip to Malaga, managing a reservation, or preparing to list a property, our team is here to help you move forward with confidence.
How we can help
02
Payments and checkout
Contact us when you need help with a payment method, a booking total, payment confirmation, or a question before checkout.
03
List your property
Apartment hotel owners, villa hosts, and serviced accommodation partners can contact our partnerships team about joining the platform.
Reach our team
Choose the right contact channel.
Sharing the right details helps us understand your request. For booking support, include your booking reference when you have one. For property partnerships, include your property location and stay type.
Guest support
support@topratedhotels.es
For booking questions, stay details, account support, and general guest enquiries.
Property partnerships
support@topratedhotels.es
For property owners and managers interested in listing an apartment hotel, villa, or lodge.
What happens next
Once you send your enquiry, our team will review your message and make sure it reaches the right person. We’ll get back to you with the information or assistance you need.
Send an enquiry
Tell us what you need.
Select the topic that best matches your request, then provide as much detail as you can, this helps the right team understand your enquiry from the start.